We stayed at this hotel for one week from April 11 to April 18 2016.We chose the Preferred Club especially because of the access to a pool located on the 12 th floor and describe to be reserved for members of the Preferred Club, those who have paid an extra and their rooms are located from the 21 th to 28 th floor. It was both our first visit to Cancun and our first time using an all-inclusive resort. Comment les paiements qui nous sont adressés affectent l'ordre d'affichage des prix. Vous cherchez un complexe touristique (tout compris) de luxe à Cancún ? The only somewhat negative experience at the resort, was the lack of noise dampening via carpets or other furnishings in the hall on the floor of our room. Parmi les services les plus populaires, il y a wi-fi gratuit, petit déjeuner inclus et piscine. We were met by Dolce, our butler for our week stay, who handled our check in, personally escorted us to our rooms and explained all of the amenities they had to offer.We were on the 25th floor and although we had a side facing room, the view of the ocean and the bay side were breathtaking. We would like to thank Tamara for arranging an anniversary surprise in our room, which was very sweet and unexpected. Les lits sont préparés avec de la literie de qualité supérieure. Thank you Caractéristiques de Secrets The Vine Cancun, Blvd. We were highly impressed by the friendliness of everyone we encountered at and outside the resort. His co-workers are also to be mentioned: Cesar, Erick, Bernabe and Brianda.ConclusionWe won’t be returning at this hotel, even though there were some good things and next time we would choose a quieter hotel.More. Our room was immaculate and fully stocked with beverages and snacks to hold us over while unpacking and getting ready for each day. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Thank you We had a Junior Suite on the preferred club level, Floor 22. Our guests praise the pool and the helpful staff in our reviews. It was so easy to pop in for a drink or light snack as we transitioned from a day at the beach/pool to getting ready for dinner at one of the delicious restaurants.The selection of food offered at the resort was top notch. Vous pourrez même rester connecté grâce au wi-fi gratuit. Oui, Secrets The Vine Cancun propose à ses clients une navette d'aéroport. Sometimes they could be insistent, coming to see you many times a day.It is very annoying.Restos One of the most positive thing at this hotel was the restaurants.All of them were very good even the buffet and the service was excellent .The Italian restaurant which is located on the 12 th floor was our favorite, is superb, the meals delicious and the service outstanding.One night after having had a very bad day with all the disturbance mentioned above, we went to that restaurant and wanted a very quiet table.After having mentioned this to the hostess at the entrance, the maitre d’hotel Oswaldo came to see us and said that he was going to take care of us with a meal prepared especially for us.He brought the chef Inigo to our table to ask us what we wanted to eat that was not on the menu..At the end of our meal, the maitre d’hotel came back to our table again with the chef to ask us how it was going with that delicious meal and the wine to go with it. Y a-t-il de quoi faire de l'exercice dans Secrets The Vine Cancun ? We also greatly enjoyed sitting out on the covered patio “vine lounge” where the bartender Julio was happy and attentive –as were the waiters in that area. It was both our first visit to Cancun and our first time using an all-inclusive resort. Bienvenue au Secrets The Vine Cancun, un établissement de choix pour les voyageurs comme vous. Retorno del Rey, Lot 38 + 38-b. Je suis content d'avoir passé 14 jours dans l'un des meilleurs hôtels de Cancun où le traitement, la nourriture est excellente, le personnel est formidable. We did have an issue with our air conditioner (we like our room super cold!) A Nespresso coffee machine and the fridge was refilled each day. Si vous habitez un autre pays ou une autre région, merci de choisir la version de Tripadvisor appropriée pour votre pays ou région dans le menu déroulant. Anyone stayed recently in the preferred club option that can offer an insight as to wether ot is a good option and the best floor and side to stay on. Affichez plus de questions et réponses sur cet hôtel de la part de la communauté Tripadvisor. All rooms and suites feature one king or two queen size beds with custom headboards, a sleek private terrace or balcony, luxury bathroom wrapped in white glass, complimentary mini-bar and much more. The resort is both great for R&R (if you need it after a full day of exploring Cancun) or for mingling and getting your party on. You can get a beach umbrella from an employee working there but if you want to get a chair you must arrive before 11:00 because it is often crowded afterwards.At the beach, we were informed that you cannot leave your things on the chairs unattended for more than ½ hour because an employee will removed them to make place for other guests. Quels sont les équipements disponibles dans les chambres de Secrets The Vine Cancun ? Taxes and fees that are shown are estimates only. It was both our first visit to Cancun and our first time using an all-inclusive resort. Équipées d'une télévision à écran plat, d'une climatisation et d'un réfrigérateur, les chambres du Secrets The Vine Cancun offrent tout le confort dont vous avez besoin. Les types de chambre peuvent varier. Cette version de notre site internet s'adresse aux personnes parlant français en France. Le personnel est super accueillant et souriant la nourriture est parfaite et pour tout les goûts . Everything worked like a well oiled machine at this adults-only, all-inclusive resort. The customer service was beyond exceptional. Plus $200 in resort coupons. I have read somewhere they have sun cream, toothpaste etc. And what extra you get for this. Merci Ricardo (sommelier) des découvertes que nous espérons bientôt voir sur les tablettes de la SAQ. There are too many to go into detail, however, during our stay we were able to dine at each of the restaurants, cafés as well as order room service and none of them disappointed! At one point those people were making so much noise that we left after trying to get some help from one of the employees that we saw standing outside the door he didn’t seemed to be working at this pool but there wasn’t anybody else to ask , he did nothing and we left.After this and some other disagreements, we thought that this hotel was far more too noisy for us and that it was a big mistake to have chosen it for a peaceful vacation.We paid for the Preferred Club because we got the impression it was going to be the best and our understanding of this hotel before we arrived was that the pool on the 12floor was a place to have some quiet time. And what extra you get for this. La piscine sur le toit et le petit déjeuner contribueront à rendre votre séjour encore plus spécial. 77500 Mexico . My husband and I visited Secrets the Vine from October 8 – October 15, 2016. Secrets The Vine Cancun, Cancún Photo : Preferred Club floor - Découvrez les 50 137 photos et vidéos de Secrets The Vine Cancun prises par des membres de Tripadvisor. Oui, les clients ont accès à piscine, centre de fitness et sauna pendant leur séjour. Pouvez-vous citer quelques services disponibles dans Secrets The Vine Cancun ? Ask hboucher59 about Secrets The Vine Cancun, Ask Sabrina C about Secrets The Vine Cancun, Ask AnnaDavies about Secrets The Vine Cancun. 14.5. Personnel très courtois. Stay at this 5-star luxury hotel in Cancun. Stay Enjoy free WiFi, free parking, and 4 outdoor pools. Il y a d'autres endroits à choisir dans la région de Cancún. The only negative thing concerning the room was the noise that you can hear coming from the closing of the doors when people were coming in their rooms, sometimes late at night. Exemples de restaurants bien situés : Harry’s, Fantino et Porfirio's Cancún. Would definitely stay there again. Here's a walk through of the master suite ocean front room(1700) at Secrets the Vine in Cancun. Secrets The Vine Cancun - Adults Only All-Inclusive Resort Secrets The Vine Cancun offers 495 chic, flawless guestrooms and suites complete with Italian porcelain floors and teak wood furnishings. The bathroom was spacious with double-sink and separate shower. Answer 21 of 26: We are going to Secrets the Vine for our honeymoon in June and was wondering if anyone had any ideas of how much it would cost to upgrade to the Preferred Club? and the maintenance person arrived almost immediately to check it out. He always greeted us by name and made us feel like part of the family. Affichez toutes les attractions à proximité. more. All pools offer ocean views and loungers, though past guests have complained of loungers being reserved early in the morning. Nous vous conseillons d'appeler avant pour confirmer les détails. Upgrade to a Preferred Club Deluxe Ocean View Room from £11pppn Why you'll love this holiday ‍‍ Award winning Adult Only hotel ⛱️ Beachfront Beach On the beach there was also some partying, with people beginning to drink early in the morning, getting drunk around noon.This was the case with some people who were there in a convention at this hotel.Those people had no consideration for others and disturbed the people around them, we saw people leaving the beach having enough of this kind of disturbance. De nombreux voyageurs aiment visiter Ruines El Rey (Zona Arqueologica El Rey) (2,0 km) et Scorpion’s Temple (2,4 km). I loved being down at the lower pools with all the entertainment. Quelles sont les attractions populaires proches de Secrets The Vine Cancun ? The experience as a whole would not have been near as phenomenal if not for interacting with the staff of the hotel. Quelles options de boisson et nourriture sont disponibles à Secrets The Vine Cancun ? J’ai tout simplement adorer mon voyage j’y retournerais demain matin, super sejour du 10 fevrier au 17 dans la chambre 2418 super hôtel franchement personnel au top toujours le sourire prêt à aider à renseigner hotel est magnifique très grand beaucoup de restaurants on avait une grande chambre grand balcon vue sur la mer la piscine au 13eme étage splendide chambre propre ménage fait tous les jours la douche dans la chambre la classe, Confidentialité et utilisation des cookies, Tripadvisor Plus Subscription Terms & Conditions, Hôtels proches de la Secrets The Vine Cancun, Hôtels de Cancún avec tarifs hebdomadaires, Hôtels proches de la Oneline Beauty Clinic, Hôtels proches de la Culinary Center: Restaurant and Cooking School, Hôtels proches de la Jungle Tour Barracuda, Hôtels proches de la Sea Passion Catamaran, Hôtels proches de la Universidad Interamericana Para El Desarrollo Sede Tizimin, Hôtels proches de la Instituto Tecnologico de Tizimin. 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